Scaling Communities 101

A conversation with @theNFThinker from Bankless DAO.

We're always trying to learn about all the interesting things happening in web3. To satiate our curiosity, we host a weekly-ish Twitter Spaces series called Coffee Conversations. What follows is a summary of the ninth episode.

For the ninth episode of Coffee Conversations, we hosted NF Thinker from Bankless DAO.

Highlights

NF Thinker got into crypto a little more than two years ago.
Bankless DAO was one of the first projects they got involved with, so they had front-row seats to the DAO's explosive growth.
Conflict resolution in communities is one of the most under-discussed topics when discussing community building.
NF Thinker recommends having an ombudsman (this is also what they have in Bankless) to mediate any conflicts that may arise in day-to-day operations.
Besides conflict resolution, another oft-ignored aspect of community building is acknowledging members with an outsized impact.
It is essential to publicly appreciate the individuals doing good work. At the same time, it is equally, if not more important, to address individuals that have a net negative impact on the community's vibe (for example if they're spreading FUD, spamming channels, not following community guidelines, etc.)